Frequently Asked Questions

Everything you need to know about shopping the best designer deals.

Are all sales final?

Yes, due to the exclusive nature of our sample sales and the steep discounts offered, all purchases are final sale. We do not accept returns, exchanges, or offer refunds.

Are the products authentic?

Absolutely. We partner directly with brands and designers to ensure that every item sold at 260 Sample Sale is 100% authentic and sourced directly from the manufacturer.

What is the condition of the items?

Items may include showroom samples, overstock, or past-season inventory. While most items are in new condition, some may have minor imperfections or missing tags, which is reflected in the significant price reduction.

How long does shipping take?

Orders are typically processed within 5-7 business days. Once shipped, you will receive a tracking number via email. Please note that high-volume sales events may result in slightly longer processing times.

Do you ship internationally?

Currently, we only offer shipping within the United States. We are working on expanding our logistics to accommodate international fashion enthusiasts in the near future.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like Apple Pay and Google Pay for a seamless checkout experience.